• Phone: +918828020600
  • Email: contact@bitbluetech.com

Service Support

Our Professional Business Services

The software cycle is incomplete without successful deployment. Vidyalaya comes in a complete package of school administration software that meets the school management requirements along with supporting deployment and maintenance services. The highly skilled IT support team ensures smooth operations during and after deployment. We complete the circle with training, migration, customization, upgrade, integration activities to ensure that only flawless product is delivered & it’s get updated over the period.

Do you want to be in waited queue or want instantaneous revert for your queries while handling any school management software? Obviously the later one, right? So, Vidyalaya is here with a dedicated team for tech support so that you are not landed in the first scenario. We have all the resources required to implement the school management system successfully, ensuring a complete system fit. We focus on providing timely and professional IT support to manage problems and concerns. The exceptional support from our members is proved in the testimonials of our clients too!


Multi-Layer Support With Structured And Experienced Professionals


An appealed and informative school websites are now the foremost requirement for school branding. An attractive looking school website builds higher trust and credibility in parent’s mind and school reputation which stands you apart from all regular schools. At Sapphire, we have expertise in dynamic school website designing that is fully responsive and well framed with your unique requirement. Our creative designers guide you all way from suggesting website theme to adding new features for getting more traffic to your website while our expert developers build your dream website with utmost care and latest technology tool for wonderful customer experience. Your fully responsive school website comes with configurable slider and content changing facility in the user-friendly way to seamlessly share the latest information with the world and with zero dependencies on us.

Fabulous Client Retention Ratio

Client retention ratio is the symbol of client’s trust. Vidyalaya’s products have proved it once again with incomparable client retention ratio of 92%. We are the most-trusted journey partner for our clients that never leaves them alone in any type of technical queries with our client portal software.


Online Token System


We guarantee you that you will experience minimal waiting time with our online token system. The effective queue management will handle the customer queue so well that every customer is excelled to its best within minimum span. The school helpdesk software is in-built with online token system that is perfect for zero-queue approach and the smart token system will update your clients about real-time status of their ticket.

Implementation And Post Purchase Training

Deployment and post-purchase training become one necessary aspect while choosing the apt software. Vidyalaya stands out here also, and our implementation engineers are professional enough that they provide extensive training to our clients’ users so that they can use the system without any hassle. We have a full-fledged training program and open for customized modes like onsite, training through chat, remote access. Our offshore training professionals are capable to handle all these modes very efficiently and make sure that there are no loopholes in the entire training program.